All non-Sales professionals in pre-Sales, after-Sales, Consultancy, Project Management, IT Architecture, etc. with customer interactions are eligible for The Services Ambassadors program. easi is continuously hiring graduates and high potentials at the start of their career. Therefore easi offer them a growth path supported by a curriculum of development programs


Klanten betalen voor de toegevoegde waarde van 9altitudes Services Delivery (SD) indien SD de business en de industrie van haar klanten begrijpt, proactief met hen meedenkt, durft te challengen, wijst op risico's en opportuniteiten en tenslotte technische begeleiding en ownership kan nemen


Our Solution Engineers and Customer Success professionals continuously improve their communication and collaboration skills, leading to a deeper understanding of (implicit) customer needs and to a better users' adoption and customer loyalty in the end

Adessa Consulting, part of SD Worx

The scope was to enhance and improve communication and collaboration skills prior to official RFP processes launch. Focus on what is not explicitly mentioned in the official documents and influence the customer's vision

Inetum Realdolmen

Inetum Realdolmen project and service managers serve customer satisfaction to improve loyalty and bring additional business as a consequence


Besides using the right project methodology and technical know-how, taking ownership and accountability is just as important. By guiding and advising the customer with the right communication style and technique, talented IT professionals can let their technical excellence really shine through. At the end of the day, these are crucial skills to deliver the desired customer success and impact. That’s why we invested in the Services Ambassadors program for our technology consultants. We want them to represent their personal and Xylos’ added value in the best possible light


Today’s prime challenge for IT teams is to interact in a customer-oriented way with the Business community. After all, their in house customer expects continuous and transparent communication and collaboration allowing IT to grow in their role as business partner


We wanted to motivate our engineers and consultants on client premises to be able to communicate in a different, more commercial way in order to detect new services and solutions with our existing installed customer base. In addition, it creates more customer loyalty and satisfaction if technical skilled engineers pay attention to proper communication and follow up

KBC Bank en Verzekeringen

Continuous attention is given to improving the pro-activity, and the communication and commercial skills of our insurance agents, retail and corporate professionals, to embrace today's phygital world


Our Services professionals are the eyes and ears of Zetes, and by having a better understanding of the Sales process, they communicate with customers in more effective way

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